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webSignatureOffice support form: https://www.websignatureoffice.com/en/contact/

Register for free

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The registration Registration is for completely free and can be completed in just a few steps. The language selection can be chosen between available German, English , Portuguese and Spanish.Enter and German are available as languages.

After you have agreed to the terms of use and entered the necessary data, agree to the terms and conditions. You can complete the registration by clicking on the "Register" button.

 

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The registration was successful and you will receive an email e-mail shortly to verify your registration.

 

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To verify the new webSignatureOffice account, you must enter your login name/email e-mail and password again and confirm with "Submit code".

Now you have successfully verified your account and logged in to for webSignatureOffice.

 

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Click on "hereTo the Login" and you will be forwarded to the login page.

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Start page

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The

start

home page

serves

is used as

an

a central overview

,

where you can get useful information at a glance, such as incoming contact requests, the number of open signature requests

or

, and an overview of our apps.

You can also

comfortably

conveniently upload PDF documents here with just one click or by drag&drop.

 
On the upper bar, which remains permanently displayed, you can access

The top bar takes you to the profile settings

,

as well as the language selection

,

and help/

operating instructions and log off the user.

user manual. You can also log out of your user account by clicking on "Logout".

 

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Profile Settings

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In the Profile profile settings page, you have the possibility to add /change your data, or edit personal information, change the password and upload a profile picture and change your password.  The The profile data can either be saved private, either privately (only visible to your the own user, ) or public, publicly (visible to all users).

You can sync the needed documents :

  • select which of your documents should be synchronized with the SignatureOffice app

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  • of a mobile device¹

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  • .
  • define how to sign with your user account (signature type)
  • view and upgrade your certificate level (for better user identification)

 

Information on the certificate level can be obtained by clicking on the question mark or by by III. Information about certificate-based e-Signature. The

Furthermore, you can delete your user account can also be completely deleted in the profile settings page.

 

Selection of signature . All your uploaded documents and user data will also be deleted in this process.

 

Selection of signature type:

 

 

  • Show selection window
    -> With With this setting you have the possibility to choose select how you want to sign before each signature process (selection window appears).
  • Always sign with Pad
    -> With this This setting the signature is always signed is used to sign with the signature pad (StepOver signature pad is required).
  • Always sign with Smartphone/Tablet
    -> With this This setting , generates a QR code is always generated, which you can be scanned scan either with the SignatureOffice App¹ or , a QR code capable camera/ QR code scanner on the smartphone/ tablet to then be able to sign on itapp or your camera on your mobile device and then sign.
  • Always sign with HTML-Signer
    -> With With this setting, you always sign directly on the your touch-enabled screen using an HTML signer (intended for PCs with touch screens).

 

¹ iSignatureOffice for Apple iOS/ aSignatureOffice for Android/ iSignatureSuite for Apple iOS/ aSignatureSuite for Android.

 

 

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Desktop

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The desktop is the central administration location to have an for overview and editing of documents.

Here you have the following options: Upload, download, delete, rename and synchronize

  • Upload documents
  • Download documents
  • Delete documents
  • Rename documents
  • Synchronize documents with the SignatureOffice App

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In addition, folders can be created, which you can fill with any number of documents.

You can also Furthermore, you have the possibility to stop signature requests or to renew expired/failed signature requests.

The Use the search and filter functions, with which you can find the desired document easily and in detail, ensure clarity.Selected documents are displayed on the right side in a document preview with additional information, such as the creator of the document, etcfunction to find the document you are looking for or to display documents with certain criteria (e.g. only documents with the status "to be signed").

 

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Contacts

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All your

Your webSignatureOffice contacts are listed here. Marked contacts are displayed on the right

side

with detailed information.

In the profile settings you can define which information is visible for webSignatureOffice users.

With a click on "Add contact" you can

easily

add new contacts via the e-mail address or

with

the user name.

Furthermore,

you

contacts can

delete contacts

be deleted and

create contact

groups can be created.

Existing

Already existing contacts can

easily

be moved to new

contact

groups simply by drag&drop

, this

. This contact will be copied and

remains

will remain under "My contacts".

Linked contacts in

the contact

groups can be deleted at any time without deleting them completely

deleting the contact

from

the

your contact list.

If

However, if you delete a contact from the

folder

"My Contacts" folder, it will be completely

deleted

removed from

the

your contacts.

 

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Credits

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Here you can buy credits via PayPal. You need credits to work on webSignatureOffice.

Creating a signature request (uploading a document and setting a signature field) always costs one credit.

With less than 3 credits you receive up to 3 free credits per month.

 

Credits are required for creating signature requests (this operation costs you one credit). In addition, further credits are required for certain functions. Signing documents is free of charge at any time.

You can use 10 webSignatureOffice credits per month free of charge. Your free credit will be increased to 10 credits at the beginning of each month.

You can purchase additional credits via PayPal.

 

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Create signature request

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After uploading a PDF document,

it will be opened in

you are directed to the Document Viewer, where you can view, browse, and zoom the document. If there are form fields in the PDF document,

these

they can also be filled directly in

this

the viewer.

It is not possible to add additional form fields to the document later in the webSignatureOffice

Viewer

viewer. Please note that all form fields

can

are no longer

be filled or edited after a signature has been set

editable after the document was signed.

On the

right

left side of the page

,

there is a page preview and a table of contents (if available in the PDF), which can be expanded

or

and collapsed.

 

With a click on "

Set

Place signature

" you can then click and hold to open a signature field of any size or click once to attach it with predefined dimensions

field" the mask for the selection of the signer opens.

 

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Each signature field is divided and defined as follows:
  • Please set signer.

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Signers to choose are:

 

New guest signer:

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A guest signer can access and sign signature requests even without a webSignatureOffice registration.

 

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Select own user:

      Signature with password entry (user certificate)
      -> No handwritten signature is required here. A certificate-based signature is created by entering a password.
    
     Handwritten
     -> Herewith is handwritten signed with signature pad, tablet, smartphone.
  • Mandatory field

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Select this option if you want to sign the document yourself or have it signed in your presence with your account (e.g. for remote sessions).

 

Select contact:

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Here you can select your existing webSignatureOffice contacts for a signature request.

 

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Mandatory field:

It is required to sign a mandatory field. If this is refused, the document

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is considered

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failed.
If the checkbox is not set, it is an optional signature field

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that does not have to be signed.

 

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Add signer:

 

  • Unknown user
    -> This function is used to create a document link without having to define a specific user. For example, if it is not yet known who is to sign the document, or something similar.

 

  • Select own user

 

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After you have set all the desired signature fields in the document, click "Next" to go to step 2:

 

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Sending signature requests of the PDF document with signature fields can now be completed here. Optionally you can change the expiration date and add an observer (confirmed contact) who can view the document but cannot edit or sign it if it has not been defined for a signature field.

Either you can create the signature request directly with a click on "Create signature request" or you create a template from it with "Create template" in order to be able to complete it at a later time for the signature requestAfter all the desired signature fields have been placed in the document, clicking on "Next" will take you to the "Define workflow" step.


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Further settings for the document can be defined here. With a click on the "+" symbol the mask of the respective signer opens.

 

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Select here how to be signed by the respective signer (signature type).
The following can be selected

  • Handwritten (signature pad, tablet, smartphone)
  • Click to sign (user certificate)

 

For guest signers, you can make language settings, optionally set a name and specify whether the transmission is to take place via webSignatureOffice or whether a link is to be generated for your own dispatch.

Please note: The transmission via webSignatureOffice corresponds to a higher security standard.

 

You have the following additional options to protect your document:

  • Document password
    Set a document password and determine which signers must confirm this password before viewing documents.

  • SMS token
    For this purpose, store the mobile number of the respective signer. For document viewing, the signer will receive a token via SMS, which must be entered for authentication (this function costs an additional credit).

 

You can also change the email subject, add an optional text and define a deadline for signing (due date).

The "Add observer" feature lets you select one or more users from your contact list who can view the document, but not edit or sign it.

Clicking on "Next" finally takes you to the "Create signature request" step. 

 

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Click on "Create signature request" to publish the document directly for signatures. Alternatively, you can also save it via "Create template" and release it for signatures at a later time.

A template does not expire and does not cost a credit any credits when it is created, only . Only when a signature request is created from the template it costs a credit, one credit is charged.

 If there is an unknown user to sign the document, the link for the document can be generated with "Generate link" to the signature request.
The document link is generated and displayed directly, which can then either be copied and sent manually or sent via "Send via e-mail" from the webSignatureOffice Server to the desired address.
 
A signature request can contain any number of signature fields for any number of signatories, and the uploaded PDF documents for creating a signature request can also contain any number of pages.
Completing a signature request always costs one credit.

 

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Sign signature request

 

Image RemovedA signature request can contain any number of signature fields from any number of signers. Likewise, the uploaded PDF documents for creating a signature request can contain any number of pages.

 

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Sign a signature request

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As soon as you receive a signature request, the document to be signed will be displayed textually on the start page and on this is displayed on the start page and in the desktop. Self-signed signature requests Signature requests that you sign yourself are marked with the status "to sign".

In addition, the duration validity period of the validity of a signature request is displayed in red. If a signature request expires or is denied during rejected in the signing signature process, it is labeled with given the status "failed".

 

Failed documents can no longer be signed and can only be renewed to a valid signature request by the document creator (this does not cost any additional credit).

A double click or a click on "View" takes Double-clicking on the document in the list view or clicking on "View" in the preview display will take you to the document viewer. There you can view the document, fill in form fields if necessary, and then sign it.

 
With a click on

Handwritten signatures


Clicking "Start signingSigning" will ask you are asked how you want to sign (unless you have already committed to a specific signature type in your profile settings).

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You have can choose from the following options for signing the document:

  • Signature pad
    -> You can sign Choose this option if you want to sign the document with a connected StepOver signature pad.

  • Smartphone/tablet
    -> You sign with the SignatureOffice App or in the mobile browser of a smartphone/tabletChoose this option if you want to generate a QR code on your PC, scan it with the SignatureOffice app, your smartphone/tablet camera or a QR code app and then sign on that device.

  • On this display
    -> This function is mainly intended for mobile devices and PCs with a touch display.
    -> You can sign directly with You sign with an HTML signer directly on the device on which you have opened the document viewer (e.g. on a the smartphone/tablet or tablet PC with your finger or with a stylus) via HTML signer. On the PC also possible with a mouse/mouse padtouch pen).

 

If you are already in the active signature mode but still do not want to sign, you can have the option to stop the signing signature process by clicking "Stop Signingvia "stop signing".
You get back will return to the view mode , afterward also by clicking on "Start Signing".

 

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 and can also sign the document at a later time with "Start signing".

After all , signatures have been executed, the signed completed document is ready and can be downloaded directly from finished and is now available for download directly in the Document Viewer or from on the desktop.

 

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Sign with StepOver signature pad

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When using a StepOver signature pad for the first time, the StepOver Pad Connector must be installed once.

The Pad Connector is a local application and is used for communication between the signature pad and webSignatureOffice, see see a) with StepOver signature pad.pad.

 

Pad Connector download links:

StepOver Pad Connector for Windows: https://www.stepoverinfo.net/download.php?file=padconnector_windows_1_2_1.exe

StepOver Pad Connector for MacOS: https://www.stepoverinfo.net/download.php?file=padconnector_macos_1_1_0.dmg

StepOver Pad Connector for Linux: https://www.stepoverinfo.net/download.php?file=padconnector_unix_1_1_0.sh

 

If you click on "Signature Pad" without having already installed the Pad Connector, the following message appears:

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If you now select "Signature Pad" to sign, the connected StepOver signature pad will be recognized and you can then sign on it.

 

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Sign with Smartphone/Tablet using StepOver Apps 

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If one chooses you select "Smartphone/Tablet", a QR code is generated that can be scanned with the SignatureOffice/Suite App or a QR code scanner in order to be able to sign afterward on the mobile devicewill be generated.

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You can then scan the code using the SignatureOffice app or the QR code scanner on your mobile device to sign on it with your finger or touch pen.

For information regarding system requirements and apps, see b) with iOS or Android.

 

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After scanning the generated QR code, the signature request is loaded and displayed on the mobile device and can be signed with the finger or a supported touch pen.

 

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Sign with HTML-Signer on

...

this display

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If you select "On this display", you can you want to sign directly on the device in on which you have opened the document via HTML signer, select "On this display".

No app or additional application is required for this. This function is mainly intended for devices with a touch display to sign with a finger or a touch pen.With mobile devices, such as smartphones or tablets, you can sign directly on the device exclusively via HTML-Signer. The selection window is not displayed here, you get directly into the active signing process with a click on "Start signing"primarily suitable for devices with a touch-enabled display for signing on it with a finger or a touch pen.

For information about the system requirements, see c) with other devices (e.g. Windows Tablets/ Phone, etc.).

 

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Sign now

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With the function "Sign now" the document creator can sign directly after setting a signature field, which has been selected for the own user, after only one click.

This saves you the step of having to complete and reopen the signature request for your own use before you can sign itWhen you place a signature field and select yourself as the signer ("Select own user"), the "Sign now" function is available.

This function allows you to sign directly without having to create a signature request in advance.

"Sign now" costs one credit, just like creating a signature request.

Once the signature has been executed After signing with "Sign now" , you can download the document can be downloaded directly or completed finish it with a click on "Continue"; in both cases, a credit statement query is a safe option.With a click on "Continue" the credit is debited and the document is finishedNext".

 

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Click to sign (

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user certificate)

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 If

you select "Click to sign (with password)" you don't sign using handwritten, but a digital stamp gets created after entering your passwordAs an alternative to the handwritten signature, you also have the option of a click signature (click to sign). This is a digital signature that is generated using your user certificate (password entry required).

 

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After a click on the green tick, the signature process starts, then you will be asked to enter your password.

After successfully entering the password and confirming it with "Set signature", the signature is generated.

 

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Clicking on "click to sign" starts the signature process.

 

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Now you will be asked to enter your webSignatureOffice user password (if you have a webSignatureOffice account). Optionally you can add a text and the date.

Click on "Sign" to generate the certificate signature.

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This signature type is also available to guest signers after receiving the corresponding e-mail. No password entry is required for this.

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