Service request
Please submit a ticket describing your issue using the form below. Our technical support team will then contact you.
Company*
StepOver Customer number / Service Provider
Gender*
Male
Female
Other
First name*
Surname*
Email*
Phone
Software product used*
The software product you're using
eSignatureOffice
SimpleSigner
PDF Converter
Print2NG
PrintToCloud
StepOver ImageLoader
Capture Apps for Android or iOS
Signature & Device API
webSignatureOffice
webSignatureOffice Apps for Android or iOS
other software
Software version used
Hardware
The signature device you're using
naturaSign Pad Standard
naturaSign Pad Classic
naturaSign Pad Mobile
naturaSign Pad Flawless
naturaSign Pad Comfort
naturaSign Pad Colour
duraSign Pad Brillianc
duraSign Pad 4.3
duraSign Pad 5.0
duraSign Pad 10.0
duraSign Pad NG 10
TabletPC
Android
Apple
other device
Operation system
The operating system you're using
Windows
Linux
macOS
iOS
Android
Error description*
Attach files (Maximum 10MB and preferably as a Zip archive if there are multiple files)
